Privacy Policy

Our Privacy Commitment

At Flash Rydes Inc., we respect your privacy. We collect only the data necessary to dispatch safe, fast, and transparent rides across the USA. We protect your information using bank-grade encryption and NEVER sell your personal data.

Need to request account deletion? Click here to Request Account & Data Deletion.

1. Information We Collect

• Personal Identification: Name, email address, mobile phone number, and profile picture provided during account registration.
• Location Telemetry: Precise real-time GPS location data collected from your mobile device while the Flash Rydes app is running in the foreground or background during an active trip.
• Payment & Transaction Data: Encrypted credit card tokens, Apple Pay/Google Pay transaction IDs, fare breakdowns, and tip history processed via PCI-DSS Compliant gateways.
• Device & Technical Logs: IP address, mobile operating system version, unique device identifier (UDID), app crash logs, and network performance metrics.

2. How We Use Your Information

• Dispatch & Route Optimization: Matching your pickup location with nearby verified chauffeurs.
• Safety & Security Verification: Monitoring live route progress, verifying passenger/driver PIN credentials, and powering Emergency SOS features.
• Fare Calculation & Invoicing: Computing transparent upfront rates and issuing digital receipts.
• Customer Support & Improvement: Resolving ride inquiries and quality audits.

3. Data Sharing & Disclosure

• With Drivers: Your pickup address, first name, and destination are shared with your assigned driver solely to execute the trip.
• Emergency Services: In the event of an SOS activation or collision, real-time telemetry is shared with local 911 dispatchers.
• Zero Data Selling: Flash Rydes NEVER sells, rents, or monetizes your personal data to third-party advertisers.

4. Your Privacy Rights & Choices (CCPA / GDPR)

• Access & Data Export: You have the right to request a copy of all personal data and trip history.
• Correction: You can update your profile details or saved addresses in the app settings.
• Account Deletion: You have the right to request permanent deletion of your account and personal data via our Account Deletion Portal.

Contact Data Protection Officer

If you have any questions, contact our DPO at privacy@flashrydes.com.